App Privacy

1. Scope of This Policy

This Privacy Policy applies to all mobile applications developed and published by Flexitech Africa Ltd on the Google Play Store.

Features such as user accounts, payments, permissions, and data collection may vary depending on the specific application you use.

2. Information We Collect

a. Personal Information

Depending on the app and its features, we may collect personal information such as:

• Name

• Email address

• Phone number

• Account login credentials

If you choose to sign in using Google, we may collect your name, email address, and profile information associated with your Google account for authentication purposes.

This information is collected when you create an account, sign in, or interact with certain features.

b. Payment Information

For apps that include paid features, payments are processed securely through third-party providers such as Google Play Billing. We do not collect or store your card or payment details.

c. Non-Personal Information

We may collect non-personal information, including:

• Device type and model

• Operating system version

• App usage data

• Crash logs and diagnostics

d. Automatically Collected Information

Certain information may be collected automatically through third-party services such as:

• Google Play Services

• Google AdMob

• Firebase Analytics

• Supabase

This may include device identifiers, advertising IDs, and usage data. Google AdMob may use cookies and advertising identifiers to display personalized or non-personalized ads.

e. Permissions

Our applications may request device permissions (such as storage, camera, or internet access) only when necessary for proper functionality.

3. How We Use Your Information

We use the information we collect to:

• Create and manage user accounts
• Provide and maintain app functionality
• Process transactions (where applicable)
• Improve app performance and user experience
• Analyze usage and trends
• Communicate with users when necessary

We process your data based on your consent, contractual necessity, and our legitimate interests in improving our services.

4. Third-Party Services

Our applications may integrate third-party services, including but not limited to:

• Google Play Services

• Google AdMob (advertising)

• Firebase Analytics

• Supabase

• Google Play Billing (payments)

These third parties may collect and process your data in accordance with their own privacy policies. We do not control how these third parties handle your data.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information.

We may share limited data with trusted third-party service providers strictly for purposes such as analytics, advertising, and payment processing.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent where applicable

To exercise any of these rights, please contact us at: info@flexitechafrica.com

9. Children’s Privacy

Our applications are not directed to children under the age of 13. We do not knowingly collect personal information from children.

If we become aware that such data has been collected, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Flexitech Africa Ltd
Email: info@flexitechafrica.com